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Please note that we've decided to move our support portal to help.savignano.net to to further improve the services for our customers.

The updated version of this page can be found at https://help.savignano.net/snotify-email-encryption/resolved-issues

This page lists earlier issues that have been resolved. For a list of current limitations, please see Known Limitations.

Table of Contents

Jira Issues

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The cleanest way to fix the issue is to remove javax.mail-1.6.2.jar and javax.mail-api-1.6.2.jar.

To do so

  1. stop your Jira instance

  2. go to the WEB-INF/lib directory of your Jira installation

  3. remove javax.mail-1.6.2.jar and javax.mail-api-1.6.2.jar

  4. start Jira

Note that, from version 1.6.3, the Java mail library has been moved to the Eclipse project Jakarta, and that's why the jar name has changed.

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The cleanest way to fix is to update javax.mail-1.6.2.jar to jakarta.mail-1.6.4.jar.

To do so

  1. stop your Confluence instance

  2. go to the WEB-INF/lib directory of your Confluence installation

  3. remove javax.mail-1.6.2.jar and javax.mail-api-1.6.2.jar

  4. download the offical jakarta.mail-1.6.4.jar

  5. copy it into the WEB-INF/lib directory of your Confluence installation

  6. start Confluence

Note that, from version 1.6.3, the Java mail library has been moved to the Eclipse project Jakarta, and that's why the jar name has changed.

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