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Of course, we’ve reported this to Atlassian as soon as we had identified the problem cause. Let’s hope we’ll get a fix very soon.

In the meantime, better don’t upgrade to Jira 8.10+ if you don’t need to. We’ve had a report that the mail handlers may not work reliably any more, even without S/Notify installed.

If you have already upgraded, you may remove the problem version of the Java mail library. Check out https://savignano.atlassian.net/l/c/VBzkuG4q for instructions and more details.

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We’ll update this page as soon as there’s news about this issue, so it may be recommendable to watch it. To do so, just click on on the watch icon on the top right of this page.

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